The Charity HR Policy Hub

Compliance. Clarity. Confidence. All in one place.

Running a charity means carrying the weight of people, purpose and public scrutiny. You’re juggling staff, volunteers, trustees, funders, safeguarding, and the day-to-day chaos of frontline delivery.

The one thing you can’t afford?
Outdated policies that leave your charity open to risk.

The Charity HR Policy Hub gives you 12 essential, charity-ready HR policies, complete with trustee briefing notes, manager guidance, and practical implementation steps. Everything is written in plain English, kept legally up-to-date, and ready for immediate use.

If your charity has been relying on old documents, Google downloads, or “something someone found on a shared drive”, this is your clean, compliant reset.

What you get inside the policy hub

  • 12 ready-to-use HR policies, written for charities; not adapted from corporate templates
  • Covers all your people; employees, casual and zero hour workers, trustees, and volunteers
  • Manager-friendly summaries; every policy comes with a plain-English guide so your team can actually use it
  • Automatic legal updates; you never need to worry about missing new legislation
  • Trustee briefing sheets; demonstrates oversight, assurance and good governance
  • Downloadable files; fully editable to add your logo and charity name

Most charities could be one policy audit away from a compliance breach. This hub helps you fix that in one afternoon without the £££ of a bespoke policy project.

This is ideal if you are a:

  • Charity under pressure from auditors, funders, or HR-savvy trustees
  • Charity using a mix of volunteers and paid staff
  • Charity who haven’t updated their policies in over 12 months
  • Branch Manager, CEO, or Trustee who needs immediate compliance assurance without hiring HR in-house

Why it's different:

Generic Templates vs the Charity HR Policy Hub.

  1. Generic Templates are written for SMEs & Corporate
    • The Charity HR Policy Hub is purpose built for Charities, Volunteers & Trustees.
       
  2. Generic Templates are often full of legal jargon
    • The Charity HR Policy Hub is written in plain english, and includes "how to use this" guidance, so you're not on your own.
       
  3. Generic Templates are often static documents. The law changes, and you'll never know.
    • The Charity HR Policy Hub automatically updates with law changes, and we email you too when it's changed!
       
  4. Generic Templates come with no governance support for you, or your Trustees
    • All policies in the Charity HR Policy Hub come with a trustee briefing note, explaining the policy, what it means, and what needs to be done.
       
  5. Generic Templates are a download once, and no ongoing access.
    • The Charity HR Policy Hub includes all updates and additions, whether you choose the monthly, or annual option.

 

What you get inside the Policy Hub:

These 12 core policies form the backbone of a safe, compliant and well-run charity. Each one is fully written for charity environments, not corporate workplaces and includes plain-English guidance, trustee notes, and practical implementation steps.

1. Data Protection & Confidentiality Policy (GDPR)

Protects your organisation from data breaches and fines by setting clear rules on how staff, volunteers and trustees handle personal and sensitive information especially important for service users and donors.

2. Code of Conduct

Sets expectations for behaviour, boundaries and values across staff, trustees and volunteers; preventing conflict, safeguarding breaches and reputational damage before they arise.

3. Safeguarding & Safer Recruitment Policy

Meets your regulatory duty to protect children, young people, and vulnerable adults. Includes safer recruitment steps, reporting procedures, and trustee governance responsibilities.

4. Sickness & Absence Management Policy

Gives managers a clear, fair framework to manage short and long-term absence including stress, mental health and reasonable adjustments while protecting wellbeing and service continuity.

5. Disciplinary Policy

Provides the structure you need to deal with misconduct or behaviour issues lawfully and consistently reducing risk of claims and ensuring safeguarding isn’t compromised.

6. Performance & Capability Policy

Helps managers address underperformance early, with legal fairness and charity values in mind. Prevents situations where poor performance becomes tolerated due to fear of conflict.

7. Bullying & Harassment Policy

Critical for protecting culture and preventing formal complaints. Sets zero-tolerance standards and clear investigation routes – covering both staff and volunteer interactions.

8. Grievance Policy

Ensures concerns are raised and resolved fairly and lawfully within the organisation instead of escalating to ACAS, tribunals or social media.

9. Holiday & Annual Leave Policy

Clarifies entitlements for full-time, part-time and irregular hours staff reducing disputes around accrual, carry-over and TOIL, which are common issues in charities.

10. Equality, Diversity & Inclusion Policy

Demonstrates your commitment to fair treatment, inclusive culture and legal equality duties essential for funding bids, public trust and internal culture.

11. Health & Safety Policy

Legally required. Covers office, charity shops, shelters, events and volunteer activity. Protects trustees from liability and ensures everyone goes home safe.

12. Whistleblowing & Serious Incident Reporting Policy

Gives staff and volunteers a safe route to raise serious concerns. Demonstrates good governance and ensures Charity Commission reporting requirements are met.

Get access to the Charity HR Policy Hub

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